Delivery
Getting it to you
Every wardrobe we sell is in stock in Britain, so most orders arrive the next day, seven days a week, rather than the two to six weeks it takes when one is built to order abroad. A few areas take 1 to 3 days; the delivery team confirm your day when they call. Delivery is free on every order. The delivery team call before any delivery to agree the day. The wardrobe arrives flat-packed; if you would rather not build it, the team can assemble it for you, usually the same day as delivery, at an extra charge they quote on that call. They can also carry it upstairs into the room, for a small charge that depends on the floor, agreed on the same call. Check the boxes with them at the door: anything wrong goes straight back on the van.
Mainland Britain
Two-person delivery, packaging taken away
Next-day delivery available, 7 days a week
On the day
A wardrobe arrives boxed and it is heavy — over 100 kg for the wide ones. Please make sure someone can help take it in, and that the route from the door is clear. We will call to agree the day before anything is loaded.
We are an online shop: there is no showroom to visit, and everything is arranged through the chat or by email. We answer Mon–Sat, 09:00–18:00 — hello@elmivo.co.uk · 07424 001829.
Returns
You have 14 days from delivery to cancel, for any reason — and if a wardrobe turns out to be the wrong width for the wall, tell us either way. We would rather take it back than have it stand in the wrong room. The full terms, including who pays the carriage, are on the returns page.
Everything we sell is brand new, boxed, and made by an established wardrobe maker.
